Software Support

Please fill out the form below to describe your software issue, our 24-hour customer service will contact you as soon as possible.
Basic Information
Name: *
Position:
Company: *
Country / Region: *
E-mail address: *
Time:
Note: *
Upload Files:
Software Information
Software: *
Version: *
Log update: +Add
Platform Information
Operation system:
Bit:
Micorsoft Office Version:
Operation Information
Operator:
Operation description:
Certificate Information
Custom template:
Database file: +Add
Template file: +Add
Communication / Data Import & Export
Instrument model:
Wireless master station type:
Remote Help Information
TeamViewer:
TeamViewer ID:
TeamViewer Password:
Avaliable time (your local time)
Note: The total size of the attachment can not exceed 10M