Additel, a rapidly growing Brea, California, based instrumentation company is seeking a highly motivated, energetic individual with a strong work ethic and commitment to customer service, quality and teamwork. 

Job Description 

The Customer Service Representative works independently with general direction to support various aspects service department including, but not limited to: 

• Manage customer relationships in a timely manner primarily by telephone and written communication.
• Interface directly with the customer to ensure information is communicated accurately with a strong commitment to customer satisfaction.
• Issuing RMAs to customers
• Provide Order status updates to customers for existing orders
• Checking in and checking out service items
• Product final inspection
• Other administrative duties as required 

Requirements/Qualifications

• Desire to meet the needs of customers and provide excellent service
• Able to reliably and consistently follow detailed written and verbal instructions to prepare documents
• Good attention to detail
• Great communication skills
• Microsoft Office required
• Technical or Engineering skills are a plus
• Knowledge of NetSuite enterprise system is a plus
• Responsible
• Punctual
• Wages determined by level of experience
• Technical Associates degree or Bachelor’s degree

Company Description

Located in Brea, California, Additel Corporation is dedicated to the design, manufacture and sale of high-quality precision pressure calibration and test instrumentation. Additel Corporation is a rapidly growing company seeking dedicated individuals to grow with the organization.

To Apply: Email Resume to jobs@additel.com